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February is Black History Month — We are committed to culturally responsive, equitable mental health care for all.

FAQs
Supporting Your Journey Towards a Healthier, and More Fulfilling Life
Frequently asked questions
We offer outpatient mental health services including therapy, psychiatric evaluations, medication management, crisis intervention, and support for children, teens, and adults.
Ages 3 and up, including teens and adults.
Yes, you can schedule both in-person appointments (either at our office or your home) and virtual telehealth visits, depending on your needs and insurance coverage.
We can send you the intake form by email or text. Once it’s filled out, we’ll get you scheduled within 2–3 days.
You can be seen typically within 2-3 business days.
The first session is about an hour, and it includes a comprehensive intake assessment to understand your needs and goals and match you with the right provider and services. Then we’ll set up a care plan
We accept a variety of insurance plans, including Medicaid, Superior, Molina, and many private insurance options. To confirm if your specific plan is accepted, feel free to reach out to us directly. We're happy to assist you.
If you're in immediate crisis, please call 911 or visit the nearest emergency room for urgent assistance. For non-emergency situations, you can call us, and we'll prioritize your care by scheduling a support session as soon as possible. Your well-being is our top priority.
We are Houston-based, serving Harris and Montgomery counties. Our standard hours are Monday–Friday, 8:00 AM – 4:30 PM. Evening and weekend appointments are available upon request.
You can connect with us by calling (713) 244-5770 or emailing us at contact@safehavenmh.org. Our office is located at 363 N. Sam Houston Parkway E, Ste. 750, Houston, TX 77060-2404. We're here to help and look forward to hearing from you.
If you call us after business hours, please leave a voicemail with your name and contact information. We'll make it a priority to return your call on the next business day.
No referral is needed. You can contact us directly to get started.
Absolutely not. Seeking therapy is a courageous step and a sign of self-awareness and strength. It shows that you value your well-being and are ready to take positive steps forward. Together, we'll explore your strengths and work on overcoming the challenges you're facing.
Talking to a mental health professional is different because they have the training and experience to help you in a professional capacity. They can offer new perspectives, teach you new skills, and listen without judgment or expectations. Counseling is also completely confidential, so you don't have to worry about your privacy. Additionally, relying on friends or family for support can sometimes strain those relationships, whereas a professional can provide objective and dedicated support.
Medication can be effective, but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.
While we don't prescribe medication, we have Registered Nurses who manage the client’s medication after an evaluation.
Because each person has different issues and goals for counseling, it will be different depending on the individual. I tailor my therapeutic approach to your specific needs.
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.
I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.
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